Terms of Use

1. Acceptance of Terms

By accessing or using the Holystic Health website located at holystichealth.app (the “Website”) or any services provided by Holystic Health LLC (“Holystic Health,” “we,” “our,” or “us”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to all of these Terms, you may not access or use our Website or services.

These Terms apply to all visitors, users, and others who access or use the Website. By using the Website, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.

2. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of significant changes by posting the updated Terms on this page and updating the “Last updated” date. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.

It is your responsibility to review these Terms periodically. If you do not agree to the revised Terms, you should discontinue use of our Website.

3. Description of Service

Holystic Health provides a wellness-focused platform designed to help individuals create healthier lives through personalized guidance, practical nutrition information, and sustainable habit formation. Our services may include, but are not limited to:

• Informational content about nutrition, wellness, and healthy habits
• Personalized wellness recommendations and guidance
• Tools and resources to support habit development
• Community features and support resources
• The Holystic Health mobile app, which uses artificial intelligence to suggest meals from the ingredients you have, help you log food, plan your Healthy Week, and encourage you through Barnabas. Barnabas is an AI, not a person.

We reserve the right to modify, suspend, or discontinue the Website or any portion of our services at any time, with or without notice, and without liability to you.

4. Not Medical Advice

The information provided through Holystic Health is for general informational and wellness purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

Meal suggestions in our mobile app are generated with the help of artificial intelligence and are offered as inspiration only. They may occasionally be inaccurate or incomplete — including misidentifying an item in a photo — so you should review every suggestion with your own judgment and verify ingredients for freshness, safe handling, and any allergies or sensitivities before cooking or eating. Any “foods to avoid” you enter help tailor suggestions but do not guarantee a meal is free of a given ingredient.

Holystic Health does not practice medicine, provide medical advice, or recommend specific medical treatments. The content on our Website should not be used to:

• Diagnose or treat any health condition or disease
• Replace or substitute for consultation with a qualified healthcare professional
• Make decisions about your health without consulting a licensed physician

Always consult a qualified healthcare provider before making changes to your diet, exercise routine, or health regimen, particularly if you have any existing health conditions or are taking medications. In the event of a medical emergency, call your local emergency services immediately.

5. Eligibility

Use of our Website and services is void where prohibited by law. By using our services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into a binding agreement
• Your use of the services does not violate any applicable laws or regulations
• All information you provide is accurate and complete

6. User Responsibilities

By using our Website and services, you agree that you will not:

• Use the services for any unlawful purpose or in violation of any regulations
• Attempt to gain unauthorized access to any portion of the Website or its related systems
• Transmit any viruses, malware, or other harmful code
• Interfere with or disrupt the integrity or performance of the Website
• Reproduce, duplicate, copy, sell, or resell any portion of our services without express written permission
• Collect or harvest any personally identifiable information from the Website
• Use automated tools to access the Website in a way that sends more requests than a human could reasonably produce
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Post or transmit any content that is offensive, harmful, defamatory, or that infringes on third-party rights

7. Intellectual Property

The Website and its original content, features, and functionality — including but not limited to text, graphics, logos, icons, images, audio clips, and software — are owned by Holystic Health and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal, non-commercial purposes. This license does not include the right to:

• Modify or create derivative works based on our content
• Use any data mining, robots, or similar data gathering tools
• Download or copy account information for the benefit of any third party
• Use our content for commercial purposes without prior written consent

The Holystic Health name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Holystic Health. You must not use such marks without our prior written permission.

8. User-Submitted Content

If you submit, post, or transmit any content to us through contact forms, email, or future interactive features (“User Content”), you grant Holystic Health a non-exclusive, royalty-free, worldwide license to use, display, and reproduce such content solely for the purpose of providing and improving our services.

You represent and warrant that you own or have the necessary rights to submit User Content and that your User Content does not infringe on any third-party rights.

Groups and shared content. Some app features let you share with other members of a group you joined, such as a profile photo or a milestone. We do not tolerate objectionable content or abusive users. Shared content is screened before others see it, and you can report content or block a member from within the app. We review reports and act on them within 24 hours, which may include removing content and suspending or removing the account that posted it. You can also report a concern at [email protected].

9. Subscriptions and Billing

The Holystic Health iOS app offers an optional auto-renewing subscription, Holystic+. Without a subscription, the app remains free to use with a monthly allowance of meal generations and ingredient scans; saved recipes and your shopping list stay available at no charge.

Plans, price and length. Holystic+ is offered as a monthly plan and an annual plan. The price and length of each plan are shown in the app and in the App Store before you buy, in your local currency. New subscribers may be offered a free trial; its length is shown before you start it. You do not need an account to subscribe. A free account lets you use Holystic+ on all your devices and saves your food log, Healthy Week and Barnabas history.

Automatic renewal. Your subscription renews automatically at the end of each period, monthly or yearly, and your payment method is charged at confirmation of purchase and again at each renewal, unless you cancel at least 24 hours before the end of the current period. Payment is charged to your Apple Account, not to us. If a free trial is offered and you do not cancel before it ends, the subscription begins and is charged automatically.

How to cancel. You can cancel at any time in the Settings app on your device: tap your name, then Subscriptions, then Holystic+, then Cancel Subscription. You can also manage subscriptions at apps.apple.com/account/subscriptions. Canceling stops the next renewal; you keep access until the end of the period you have already paid for. Deleting the app does not cancel your subscription.

Refunds. Purchases are processed by Apple, so refunds are handled by Apple under its own policies, not by Holystic Health. Request a refund at reportaproblem.apple.com.

Price changes. If we change the subscription price, existing subscribers keep their current price unless they agree to the new one, as Apple requires. We will give notice of any change that affects you before it takes effect.

License. The app is licensed, not sold, to you under Apple’s Licensed Application End User License Agreement (EULA), available at apple.com/legal/internet-services/itunes/dev/stdeula. These Terms of Use add to that agreement. If the two conflict, Apple’s EULA controls for the app.

10. Third-Party Links and Services

Our Website may contain links to third-party websites or services. These links are provided for convenience only. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We encourage you to review the terms and privacy policies of any third-party sites you visit. Your use of third-party websites is at your own risk and subject to their terms.

11. Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

Holystic Health does not warrant that: (a) the Website will function uninterrupted, secure, or available at any particular time or location; (b) any errors or defects will be corrected; (c) the Website is free of viruses or other harmful components; or (d) the results of using the Website will meet your requirements.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HOLYSTIC HEALTH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES — RESULTING FROM:

• Your use of or inability to use the Website or services
• Any conduct or content of any third party on the Website
• Any content obtained from the Website
• Unauthorized access, use, or alteration of your transmissions or content
• Any health decisions made based on information provided through our services

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13. Indemnification

You agree to defend, indemnify, and hold harmless Holystic Health and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Website, including but not limited to your User Content and any use of the Website’s content, services, and products other than as expressly authorized in these Terms.

14. Termination

We reserve the right to terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Website will cease immediately.

All provisions of these Terms that by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity provisions, and limitations of liability.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida and applicable federal law of the United States, without regard to conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you hereby consent to the personal jurisdiction and venue therein.

16. Dispute Resolution

Before initiating any formal legal proceedings, you agree to first contact us and attempt to resolve any dispute informally by emailing us at our email address. We will attempt to resolve the dispute informally within 30 days of notification.

If informal resolution is unsuccessful, you and Holystic Health agree to resolve any disputes through binding arbitration, except where prohibited by applicable law. You waive any right to participate in class-action lawsuits or class-wide arbitration.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Holystic Health regarding your use of the Website and supersede all prior and contemporaneous agreements, understandings, negotiations, and representations, whether written or oral.

19. Contact Us

If you have any questions about these Terms of Use, please contact us:

• Email: our email address
• Website: holystichealth.app/contact